BUSINESS guru John Tonkin left his guests with much to reflect on after he spoke at last week's Quarterly Business Planning Lunch arranged by Anil Puri from Nexus BGS.
The attendees, many of whom run their own businesses, learnt what business systems were — and what they weren't.
The Brain in a Box director — who has a passion for helping business owners and their teams realise the benefits of proper systems — used some amusing but telling examples to show how applying the right model can save money and increase profits.
"Most people say they have good business systems but they are often just a heavy manual stored at the back of a cupboard," Mr Tonkin said.
"The best system is having the right person doing the right thing the right way at the right time."
Mr Tonkin said too many managers made the mistake of wanting to do everything themselves.
"The pilot can't steer while he still has his hand on the machinery at the back of the aircraft," Mr Tonkin said.
But one of the real eye-openers was looking at the cost of inefficiency — the little things that don't seem to be much from day to day but which can be horrifying when multiplied out to show a yearly cost.
"Good systems can take away money lost through inefficiencies." Mr Tonkin said.
"Most of us accept far too much that is not 100 per cent: and that always costs money."
So he recommended that each business examine its systems step by step, then analyse the risk and benefits for maximum profit and returns.
Mr Tonkin can also conduct five-day sessions within companies if they wish to have their systems analysed and improved.
Brain in a Box: www.braininabox.com.au